FAQ

1. What products do you sell?

We offer a wide range of toys including toy bikes, toy cars, art & craft kits, animal models, and games & puzzles. Our products are selected to encourage creativity, learning, and fun for children of different age groups.

2. Where do you ship?

We currently ship only within the United States.

3. Is shipping free?

Yes, shipping is completely free on all orders within the United States.

4. How long does delivery take?

Orders are typically delivered within 3–5 business days after processing.

5. How can I track my order?

Once your order is shipped, tracking details will be provided (if available) so you can monitor your delivery.

6. What is your return policy?

We offer a 30-day return policy. Items must be unused, in their original condition, and in original packaging to qualify for a return.

7. What should I do if I receive a damaged or defective item?

If your item arrives damaged or defective, please contact us within 48 hours of delivery with clear photos or videos so we can resolve the issue promptly.

8. Can I cancel or change my order?

Order changes or cancellations are possible only before the order has been processed. Once shipped, orders cannot be modified.

9. Are your toys safe for children?

Yes, safety and quality are our priorities. All products are selected to meet safety and quality standards appropriate for children.